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Proforma Hess-Crisci Solutions Book 20 Minutes
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Our story

Built through generations.
Multiplied by Proforma.

Quickprint built the printing foundation. Hessprint broadened the solution. Shannon carries a Crisci tradition of enterprise and invention. Proforma adds national reach.

PHCS brings those strengths together through Jason Hess and Shannon Crisci—local enough to stay accountable and equipped to deliver nationally.

Jason Hess, Co-CEO and Owner of PHCS
Jason HessCo-CEO & Owner
Shannon Crisci, Co-CEO and Owner of PHCS
Shannon CrisciCo-CEO & Owner
1916Earliest verified Crisci family business milestone in New Castle
1978Quickprint and Proforma begin independently; decades later, Jason and Shannon bring Hess print experience into the Proforma network
2U.S. patents naming Clement C. Crisci as inventor
TodayOwner-led by Jason Hess and Shannon Crisci
Why heritage matters now

History only matters if it changes the work.

Ours taught us to ask better questions, understand how things are made, stay close to the details and own the outcome. That is the standard we bring to print, branded merchandise, apparel, company stores, packaging, fulfillment and event programs today.

Two distinct roots

Different histories. The same respect for useful work.

These are family traditions that inform PHCS today—not a claim that PHCS legally succeeded either family’s earlier businesses.

The Hess story

From the mill to the press.

Western Pennsylvania work shaped the Hess story. Richard’s father worked in a steel mill, and Richard worked at the same mill before driving for Strimbu Trucking and belonging to Teamsters Local 261. Jason’s family account is that the value Richard placed on organized labor helped shape Quickprint as a union shop from its beginning.

Richard and Carol Hess established Quickprint in New Castle in 1978. Jason grew up around the business and learned it from production outward—from the pressroom and prepress to sales, operations and ownership. The earliest independent newspaper evidence located so far documents Quickprint advertising union-shop service by 1984.

Quickprint, Hess Commercial Printing and Hessprint Graphics are distinct chapters in the Hess family’s business history. The names and tools changed. The expectation to understand the work and stand behind it did not.

See today’s union-printing approach
The Crisci story

Built to make useful things work better.

Shannon’s family story reaches back at least to 1916 on New Castle’s Croton Avenue, where her great-great-grandfather Clemente S. “Clem” Crisci purchased an existing dairy business. His son Harry—Shannon’s great-grandfather—became part of the family’s later equipment-enterprise story.

Shannon’s grandfather, Clement C. Crisci, carried that practical tradition into dairy and food-service equipment, plastics, civic service and invention. Two U.S. patents name him as inventor of tamper-resistant container closures.

See the documented milestones
From the family archive

Use the photographs as proof—not decoration.

The strongest story uses a small number of authentic images at the moments they support. Every image is paired with what is known, what remains open and what the object actually proves.

Full Quickprint team photograph beneath the Big Red Q sign with Richard P. Hess visible on the right
Quickprint · Richard P. Hess at rightA real family-business beginning.Full Big Red Q team photograph · Richard identified by Jason Hess · exact year and other names remain open
Clean 1959 New Castle News clipping showing Clement C. Crisci and Ray Sylvester beside a plastic-carton filling machine
Clement C. “Clem” Crisci · 1959Practical problem-solving at work.New Castle News · October 8, 1959 · page 7 · licensed subscriber reproduction supplied with owner authorization
Richard P. Hess beside production equipment in a print shop
Richard P. HessProduction knowledge was personal.Print-floor portrait · date, shop and photographer being confirmed
Shannon Crisci representing Hessprint at a union-printer trade-show booth in Cleveland
The working partnershipFrom Hessprint experience to PHCS leadership.Shannon at a Cleveland trade show · event and year being confirmed

The 1959 equipment photograph is now presented as a documented museum object. The clean clipping was reconstructed from the authenticated NewspaperArchive subscriber viewer and is paired below with its publication, date, page, people, caption and interpretation.

Archive reading room · Crisci enterprise

A machine, two operators and one revealing moment.

This is where the museum slows down. Instead of using an old photograph as atmosphere, we read it as an object: who appears, what the machine did, what the caption proves and how that evidence fits Shannon’s family history.

04of 17 opening objects
New Castle News clipping from October 8, 1959 showing Ray Sylvester and Clement C. Crisci inspecting a plastic carton filling machine
New Castle News · October 8, 1959 · page 7Ray Sylvester at left; Clement C. Crisci at right
Object story · dairy equipment

The work was practical, technical and close to the customer.

The published caption places Clement C. Crisci of Crisci Dairy Supply Co. beside Ray Sylvester of Sylvester’s Dairy as they inspect a newly installed plastic-carton filling machine on Croton Avenue. It records a roughly $10,000 investment, a capacity of 30 cartons per minute and a two-person operating crew.

Publication
New Castle News
Date
October 8, 1959
Location
1109 Croton Avenue
Object
Plastic-carton filling machine
What the newspaper proves

Crisci Dairy Supply Co. was involved in installing or supporting production equipment for a local dairy, and Clement C. Crisci was publicly identified with that work in 1959.

Why this object belongs in the PHCS story

It documents a family tradition of understanding how equipment, materials, people and throughput work together—an operating instinct Shannon and Jason now apply to branded programs, print, packaging and fulfillment.

What we are careful not to claim

This clipping is evidence of an earlier Crisci family enterprise. It is not a claim that PHCS legally succeeded Crisci Dairy Supply Co. or that the companies were connected.

Open the source page at NewspaperArchive

How to read the museum: every featured object should answer four questions—what is it, who is connected to it, what does it prove and why does it matter to the PHCS standard today.

Continue to the three history lanes
The story in evidence

Two timelines. One present-day standard.

Specific enough to earn trust. Careful enough to keep separate businesses and generations separate.

Hess Printing & production

  1. Mill work, the road and Teamsters Local 261

    Jason confirms that Richard worked in the steel mill, drove for Strimbu Trucking and belonged to Teamsters Local 261—experience that shaped his respect for labor, reliability and doing the job correctly.

  2. Richard and Carol begin Quickprint

    Published family histories identify them as founders and co-owners in New Castle. Jason’s family account is that the shop was union from the beginning.

  3. Union-shop service independently documented

    This is the earliest dated newspaper evidence located so far. It supports the family account without overstating a current PHCS union authorization.

  4. Jason starts on the press floor

    He moves from production into graphics, management, ownership and program strategy.

  5. Hess Commercial Printing

    Published family history records the incorporation of Hess Commercial Printing, Inc.—a later chapter in the Hess family’s business history.

Crisci Enterprise & invention

  1. Enterprise on Croton Avenue

    Clemente S. Crisci purchases an existing New Castle dairy business.

  2. Clemente and Harry

    Later reporting connects Shannon’s great-great-grandfather and great-grandfather to the family equipment-enterprise story.

  3. Equipment, plastics and problem-solving

    Newspaper records connect the Crisci family to dairy and food-service equipment, Northern Engineering and international agricultural work.

  4. Two U.S. patents

    Two patents name Clem as inventor of tamper-resistant container closures.

1978 + 1978 · two independent beginnings

Two roads began the same year. Decades later, they met.

Published family histories place Quickprint’s beginning under Richard and Carol Hess in 1978. Proforma was founded independently that same year. The businesses were not connected then, and PHCS did not yet exist.

Jason grew through the Hess printing business from production into management and ownership. Shannon joined the business in 2012 and advanced into sales-and-marketing leadership at Hessprint Graphics. Their partnership brought together the Hess family’s print experience and Shannon’s Crisci heritage of enterprise, invention and service.

In 2022, Jason and Shannon brought their combined experience into the Proforma network. Today, Proforma Hess-Crisci Solutions pairs direct owner accountability with Proforma’s national supplier, technology and support resources.

Proforma
Corporate network exhibitVisit Proforma.com ↗
The Proforma Achievement Hall

Nearly fifty years of Proforma growth, technology and owner success.

Proforma describes itself as the industry’s largest family-owned and operated print and promotional-products distributorship. This hall is exclusively about the Proforma corporate network—its history, leadership, technology, Distributor Owners and independent recognition.

Vera Muzzillo, Chief Executive Officer of Proforma, in an official Proforma Power 50 illustration
Leadership

Vera Muzzillo leads Proforma’s next chapter.

The Proforma CEO is the 2025 PPAI Woman of Achievement and No. 6 on ASI’s 2026 Power 50.

Official Proforma graphic celebrating ten thousand online stores
Technology

Online stores become infrastructure.

The 10,000-store milestone shown here grew into a network of more than 12,500 ProStores.

Official Proforma Ignite 2022 convention collage
Owner community

A national network, gathered in one room.

The official 2022 Ignite convention collage shows the independent-owner community behind the platform.

No. 52026 PPAI 100 distributor
No. 52026 ASI Counselor Top 40 distributor
$668M2025 revenue reported by ASI
12,500+ProStores across the network
Vera Muzzillo, Chief Executive Officer of Proforma
Vera Muzzillo · Chief Executive Officer, Proforma

2025 PPAI Woman of Achievement. 2026 ASI Power 50 No. 6.

PPAI recognized Vera Muzzillo for more than two decades of Proforma leadership, service and technology investment. ASI’s 2026 Power 50 moved her to No. 6. Proforma’s published corporate history separately records its 2013 certification as a woman-owned business by the National Women Business Owners Corporation.

  • 20consecutive ASI Power 50 appearances
  • CEO since 2001Proforma corporate leadership
  • $20M → $650MProforma growth under her tenure cited by PPAI
2025PPAI Woman of AchievementVera Muzzillo
2026ASI Power 50 · No. 6Vera Muzzillo
2026PPAI 100 · No. 5Proforma distributor ranking
2026ASI Top 40 · No. 5Proforma distributor ranking
1978–1999 · Foundation

From print distribution to a connected national network.

  1. Proforma begins as an independent print-distribution business.

  2. National expansion begins through a network of independent owners.

  3. Promotional products become part of the offering.

  4. Online catalog, Proforma.com, portal sites and eCommerce move the network beyond paper ordering.

2000–2016 · Scale

National reach becomes enterprise capability.

  1. The published history records growth from more than 500 to more than 650 offices.

  2. Major-account programs and eCommerce growth add structure for larger, multi-location clients.

  3. Proforma becomes certified woman-owned by the National Women Business Owners Corporation.

  4. A second Worldwide Support Center opens in Tampa, complementing Cleveland.

Today · Infrastructure

Technology turns a product order into a managed program.

  1. ProStores supports controlled ordering, approvals, inventory visibility and brand consistency.

  2. Proforma describes a $650 million network and one of the industry’s largest owner communities.

  3. The network earned the No. 5 position on the 2026 ASI Counselor Top 40 distributor list.

  4. Proforma reported four 2026 GDUSA awards, continuing a fifteen-year consecutive recognition streak.

Why this history helps a PHCS client

National infrastructure. Two owners accountable for the outcome.

  • More sourcing reachBroader supplier access without making the client manage a vendor maze.
  • Better program controlStores, approvals, reporting and fulfillment can be designed as one system.
  • More specialist supportCreative, technology and operational resources can join the project when needed.
  • Local accountabilityJason and Shannon remain the people who coordinate the work and answer for it.
Open the complete source record

Historical milestones come from Proforma’s published history. Current rankings, leadership recognition, revenue, investment, workplace and owner-growth statements are sourced to PPAI, ASI and Proforma’s newsroom. These remain Proforma network achievements—not claims that PHCS earned the corporate awards independently.

Official Proforma website Corporate privacy policy PPAI Woman of Achievement ASI Power 50 PPAI 100 profile Proforma history and newsroom
The owners today

Two perspectives. One accountable team.

Jason Hess, Co-CEO and Owner of PHCS
Production · strategy · operations

Jason Hess

Jason sees a program from the production floor outward: what can go wrong, what needs to be decided early and how to build a solution that holds up in the real world.

Meet Jason
Shannon Crisci, Co-CEO and Owner of PHCS
Sourcing · experience · execution

Shannon Crisci

Shannon sees the full client journey: the right product, the right presentation, the moving pieces behind fulfillment and the details that make a program easy to use and repeat.

Meet Shannon
The PHCS operating advantage

The power is in the combination.

Four distinct strengths, carried forward into one owner-led partner.

Quickprint · 1978

Know how the work gets made.

Richard and Carol Hess built around dependable print, union-shop service and hands-on accountability. Jason learned the business from the production floor outward—craft, timing, details and ownership of the result.

Hessprint · later Hess chapter

Turn a job into a broader solution.

Later Hess family business chapters expanded the work across design, commercial print, direct mail, signs, banners and brand support. This is where Jason’s operating experience and Jason and Shannon’s working partnership took shape.

Crisci enterprise · 1916+

See the useful problem—and solve it.

Shannon’s family history of enterprise, equipment, practical invention and service contributes a builder’s instinct: understand what people need, then make the solution more useful, reliable and repeatable.

Proforma · founded independently in 1978

Add national reach without losing ownership.

Proforma brings supplier relationships, technology and support resources. Jason and Shannon remain the owners clients call and the people accountable for coordinating the outcome.

Hands-on knowledge + inventive problem-solving + owner accountability + national resources That is the PHCS advantage.

Not one old company renamed, but a deliberate combination of strengths—coordinated by two owners from the first idea through final delivery.

How we verified this history

This concept uses family-confirmed relationships and work history alongside dated newspapers, directories, corporate records, archived company materials, Proforma’s published company history and federal patent records. Richard’s steel-mill work, Strimbu Trucking employment, Teamsters Local 261 membership and Quickprint’s union-from-the-beginning account are currently identified as family-confirmed facts. Independent newspaper evidence documents Quickprint as a union shop by 1984.

It deliberately describes separate family histories rather than one continuous corporation. The parallel 1978 milestones are Quickprint and Proforma—two independent beginnings. They do not mean PHCS existed in 1978, that Quickprint and Proforma were connected then or that the Crisci family story began in 1978.

The two patent records are public: U.S. Patent 4,561,553 and U.S. Patent 4,589,561. The 1959 New Castle News clipping is reproduced from Jason Hess’s authenticated NewspaperArchive subscriber access with Jason’s explicit authorization for use on proformahcs.com.

Let’s build what comes next

Our names are on the company.
Our focus is on yours.

Bring us the goal. We’ll help build the way forward—from the first idea to the last delivery.

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