PROFORMA HESS-CRISCI SOLUTIONS

Website privacy notice

How we handle the information you choose to share with us.

Effective date: November 2, 2026. This notice covers inquiries through www.proformahcs.com. Jason Hess handles privacy and deletion requests.

What you share with us

Our inquiry form asks for your name, work email and message. Company and phone information help us respond. You may share project needs, quantities, timing and how you found us. Please do not send payment, banking, health or other sensitive information through the form.

How we use it

We use inquiry information to respond, discuss your project and coordinate requested follow-up. Jason Hess and Shannon Crisci receive inquiry notifications. Sending an inquiry is not a request to join a marketing list.

Website and service providers

HubSpot provides our protected inquiry form and CRM. The form uses Google reCAPTCHA for spam protection and loads resources from those providers. Booking links take you to Calendly. These providers may process technical information such as browser, device, IP address and cookies according to their own policies. We do not promise that an inquiry form operates without third-party resources.

The PHCS+ Catalog at catalog.proformahcs.com and the externally administered trade show storefront are separate services. Their own privacy and purchasing notices apply when you use them. Please review the notices on any external service you visit.

Inquiries and artwork retention

We review closed inquiries after 12 months. We delete unused logo working copies 90 days after a project closes unless reuse is agreed. We keep approved artwork while needed for active work and reorders. Order and invoice records and legal holds are handled separately. These are operational starting points; a review does not mean every record is automatically deleted on a fixed date.

Your logo files

Contact us to arrange artwork transfer for your project. This website does not currently provide a direct artwork-upload form. Share only files you are authorized to use, and avoid including unrelated private information.

Questions or deletion requests

Email orders.hcs@proforma.com and ask for Jason Hess, or call (724) 262-5936. Tell us what information or request you mean. We may need to confirm the request relates to your information before taking action. Order records, legal holds and other obligations may require separate handling.

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