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Home › Solutions › Managed Brand Programs
Managed brand programs · PHCS

Get back to what you do best.
We’ve got your brand covered.

Apparel, print, kits, company stores and delivery—we handle the details and keep your brand consistent, so your team can focus on its business.

Let Us Handle ItSee How It Works ↓

For marketing, HR and operations teams supporting people across departments and locations.

Illustrative Terraline branded kit with coordinated packaging and merchandise
One coordinated experience: the products, the presentation and the path to the recipient. Fictional brand shown for illustration.
Approved. Ordered. Delivered.A clear plan behind every piece.
Your decisions. Our coordination.

Here is what comes off your plate.

You set the direction and approve the plan. We coordinate the work behind it.

Responsibilities agreed for your program
Your team decidesPHCS coordinates
Goals, audience and budgetA focused product selection and sourcing plan
Brand standards and final approvalsArtwork preparation, decoration recommendations and proofs
Who can order and who paysThe agreed ordering process and supported store controls
Dates, destinations and personal messagesProduction, kit assembly and shipping coordination
Inventory commitments and changesStock planning, reorder recommendations and program adjustments

The responsibilities, costs and platform features are agreed for your program before launch.

When every request lands on your desk

You should not have to rebuild the process for every order.

A new employee needs a kit. A branch needs updated print. An event needs apparel. A member needs materials with a local logo.

PHCS helps turn recurring requests into an agreed way of working: what people can order, which artwork to use, how costs are approved and how the finished items reach the right place.

Fewer loose endsConsistent presentationClear responsibilityA plan for repeat orders
Picture your program

Three ways to put us to work.

Illustrative program plans—not customer case studies. The right setup starts with your team, brand and budget.

Illustrative Harborline apparel assortmentEmployee apparel

A small assortment people want to wear.

The need: recurring apparel requests without inconsistent logos or a confusing product list.

We coordinate: a curated starter assortment, size choices, suitable decoration, proofs and an ordering path for the agreed employees, operations teams or agents.

You approve: the assortment, logo rules and purchasing model.

Explore company stores
Illustrative Veltorra welcome kit opened by two colleaguesWelcome & recognition

A thoughtful kit. A repeatable process.

The need: welcome people or recognize a milestone without assembling every box in the office.

We coordinate: products, packaging, a personal message, inventory and fulfillment.

You approve: who receives it, when and how much to spend.

Explore kit programs
Illustrative Juniper Care coordinated print and packagingBranches & member campaigns

Consistent materials. Relevant local details.

The need: support multiple locations with current materials and approved local customization.

We coordinate: print specifications, artwork versions, permitted changes and distribution, including coordinated location starter packs where useful.

You approve: the master design, local options and release schedule.

Explore print support

Fictional brands are shown for illustration. Product availability, minimums and lead times vary.

The work behind the storefront

Build the program around how your people work.

The store is one part of the experience. These are the decisions that make it useful.

01

Know the people

Define the teams, locations, recipients and moments the program needs to serve.

02

Approve the essentials

Choose the products, artwork, sizes and messages. Set a clear path for exceptions.

03

Make ordering clear

Agree who can order, how payment works and which requests need approval.

04

Plan the inventory

Decide what to stock, what to produce when needed and who authorizes replenishment.

05

Coordinate delivery

Connect production, personalized inserts, kit assembly and individual or bulk shipments.

06

Keep improving

Review available order information, feedback and upcoming needs. Adjust the assortment and plan.

Owner-led. Network-backed.

A program needs people who know the whole picture.

Jason Hess and Shannon Crisci connect the planning, products and operating details—supported by Proforma's supplier, technology and specialist resources.

Meet the network behind PHCS →

Agree the details before launch.

  • Products, artwork and sample or proof approvals
  • Ordering responsibilities and purchasing rules
  • Production, storage, kitting and shipping costs
  • Inventory ownership and replenishment decisions
  • Lead times, destinations and available reporting

Platform features and integrations are confirmed for your scope. Your program should fit the way your team actually works.

Start with one recurring need

A practical first program—not a company-wide overhaul.

1 · Define

One audience. One job.

Choose the team or recipients, the repeated request, a budget range and a target date.

2 · Approve

Products and a working plan.

Review the proposed assortment, sample or proof needs, costs, ordering steps and responsibilities.

3 · Launch & learn

Test before expanding.

Start with the essentials. Review how your team uses the program, then add products, gifting or kits as the needs become clear.

Launch timing follows the agreed products, artwork readiness, platform setup and shipping requirements.

Request a Sample ReviewBook 20 Minutes

Questions before you build

How is a managed brand program different from a company store?
A company store provides an ordering path. The wider program defines the approved assortment, artwork, purchasing rules, production, inventory, kit assembly and delivery. PHCS helps coordinate those decisions around the people using the program.
Can departments or locations have different products and budgets?
We can plan separate assortments, audiences and purchasing rules where the selected platform supports them. We confirm the required permissions, payment methods, reporting and approval steps before choosing the setup.
Do we need to buy and warehouse everything?
No. We compare stocked, on-demand and hybrid options by item. Order volume, decoration, sizes, storage costs, replenishment and delivery deadlines determine the practical fit.
Can orders connect to our HR or CRM system?
Start by defining the information and handoffs the program needs. Integrations and automatic triggers require a separate feasibility review and agreed scope; they are not assumed features of every store or program.
Can you ship to employees, customers and multiple locations?
Programs can be designed for individual recipients or bulk location shipments. Destinations, address handling, freight, delivery dates and any international requirements are confirmed as part of the approved scope.
Can we begin with one team or one campaign?
Yes. Start with a defined audience, approved items and a delivery plan. Review the first orders, recipient feedback and replenishment needs before expanding.
Can we see samples before placing a full order?
Yes. We can discuss a blank sample, a virtual logo mockup or a decorated spec sample. They answer different questions: feel and fit, visual placement, or the actual decoration. Availability, eligibility, shipping and any charges are confirmed before proceeding.
What costs should we plan for beyond the products?
Ask for a scope that separates products, decoration and setup, artwork or variable-data work, packaging, storage, kit assembly, shipping and applicable taxes. Not every program needs every service. Confirm what is included and what would trigger an extra charge before approval.
Who owns stored inventory and authorizes reorders?
Inventory ownership, purchase commitments, storage arrangements and replenishment approval should be agreed in advance. We plan the stocked, on-demand or hybrid mix around your demand and delivery needs; automatic replenishment is not assumed.
Can employees pay, or can our company fund the orders?
The purchasing model can be planned around employee-paid, company-funded or a supported combination. Available payment methods, permissions, budget controls and reporting depend on the chosen platform and approved setup.
What if someone needs an item outside the approved assortment?
Agree an exception path: who requests the item, who approves the artwork and cost, and whether it becomes part of the recurring assortment. Special requests are reviewed for availability, minimums and timing.
Can we improve one part without replacing our whole program?
Yes. A defined pilot can focus on print collateral, a welcome kit, an apparel assortment or another recurring need. We review the existing process and agree which responsibilities PHCS will take on.
What do we need to provide before launch?
Start with your audience, intended use, quantities or frequency, budget, dates and destinations. Then confirm brand files, selected products, print artwork, proofs, approved users and ordering permissions, payment arrangements, inventory decisions and the people responsible for the program. Do not send account passwords.
Compare store options →Fulfillment →Who we serve →
Jason Hess, PHCS co-ownerShannon Crisci, PHCS co-owner
The people behind the program

Work directly with Jason and Shannon.

We help connect the creative decisions with the practical work: products, artwork, production and delivery. Proforma's supplier, technology and specialist resources support the program.

Meet Jason →Meet Shannon →See selected work →
See it before you scale it

Your logo. A relevant product. A useful conversation.

Request a complimentary spec sample review for your next business project. Tell us the audience, use and timing so we can recommend an eligible sample.

Physical samples depend on supplier approval and availability. We confirm the item, decoration and any shipping or other charges before you decide. A request does not place an order.

Request a Sample ReviewBook 20 Minutes
Still exploring? Get the free Brand Program Starter Kit →
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