Company stores
Company store questions, answered plainly.
What buyers ask before they launch a store, and what we can tell you today. Anything not yet confirmed is marked so.
Minimums and inventory
Is there a minimum order?
It depends on the product and the program. Some items are produced on demand and some are bought in quantity. We give you the requirements for each item before you commit.
Who owns the inventory?
That depends on how the program is set up: items produced on demand, items held in inventory for your program, or a mix. We lay out each option and what it means for cost and cash.
What happens to leftover stock?
We plan for it from the start: reorders, seasonal items, and what to do with sizes or items that slow down.
Fees, setup and timing
What does a store cost?
Costs depend on the store level and the program: product pricing, decoration, shipping, and any setup or management fees. We give you the full picture on the first call, in writing, before you commit. Some platform features include setup and / or ongoing fees.
How long does setup take?
It depends on how many products, how quickly artwork and selections are approved, and the level of store. We give you a plan with dates for your program.
What levels of store are there?
Proforma's ProStores platform offers three: Popup (up to 25 products, flat-rate freight), ProStores+ (up to 500 products, custom freight) and Advanced (unlimited products, custom freight). Compare all features →
Budgets, permissions and reporting
Can we control who orders what and how much?
User groups and permissions, spending accounts (budgets) and order approval are available on the Advanced level. We confirm exactly how they would work for yours.
Can we see what is being ordered?
Sales order and line-item reports and dashboards are included at every level. Inventory reporting and additional reporting options are available for qualifying programs; we confirm the reporting package before setup.
Can employees redeem codes, or use gift cards?
Redemption codes are available at every level, with gift-card options on qualifying ProStores+ and Advanced programs. We define funding, limits and administration before setup.
Payment, domain and integrations
How do people pay?
Purchase orders, credit cards, redemption codes and no-payment stores are available at every level, with multiple payment options on qualifying ProStores+ and Advanced programs. We confirm the payment and billing workflow before setup.
Can the store use our own web address?
Custom subdomains are included at every level, with additional branded URL options on qualifying ProStores+ and Advanced programs.
Can it connect to our systems (single sign-on, HR or finance systems)?
SSO, SAML, punchout and custom integrations may be available for Advanced programs. Technical scope, security review and fees are confirmed for each implementation.
Shipping and support
Can we ship to many locations, or to individuals?
Yes. Shipping can go to a single location, many locations or individual addresses, and we plan the shipping approach with you.
Can we ship internationally?
International shipping is reviewed program by program based on products, destination, duties, carrier requirements and platform configuration.
Who answers questions from our people?
We handle the human side of the store: product questions, order problems and changes. We agree on the details with you at the start.
NOTE: Some features include setup and / or ongoing fees. Please reach out if you have any questions.
Features and product limits are confirmed for your program and reflected in your written scope before launch.
See these levels in a working store
Click through the three demo stores, or book a 60-minute online store demo with Jason or Shannon.
See a demo store.
From a single project to an ongoing program, we start with a 20-minute conversation and come back with a plan.
Prefer to talk? Call (724) 262-5936 or book 20 minutes with Jason or Shannon.